Privacy Policy

Last Updated: April 11, 2025

1) Who We Are

Business Name: Buff Enterprises LLC
Address: 5110 28th Street SE #1085, Grand Rapids, MI 49512, USA
Support: Submit a support ticket

2) Information We Collect

A) Information you provide

• Contact details such as name and email address when you opt in.
• Order-related information when you purchase (for example: what you bought, transaction IDs).
• Messages you send us through support or contact forms.

B) Information collected automatically

When you use the Site, we and our service providers may automatically collect certain information, such as:

• IP address (or approximate location derived from it)
• Device type and browser type
• Pages viewed, time on page, referring/exit pages
• General usage and performance data

3) How We Use Information

We use information to:

• Deliver downloads, products, and services you request.
• Process payments and prevent fraud.
• Provide customer support and respond to inquiries.
• Send emails you request, plus operational and educational emails related to your request.
• Understand traffic and improve site performance and user experience.
• Track affiliate referrals when applicable.

4) Cookies, Analytics, and Tracking

A) Cookies and similar technologies

The Site may use cookies and similar technologies (collectively “cookies”) that help the Site function, remember preferences, measure traffic, and attribute affiliate referrals.

B) Google Analytics 4

We may use Google Analytics 4 (“GA4”) to understand how visitors use the Site (for example: pages viewed and session activity). Google may process this data according to its own policies.

• Google Privacy Policy: https://policies.google.com/privacy
• Google partner sites info: https://policies.google.com/technologies/partner-sites
• GA opt-out add-on: https://tools.google.com/dlpage/gaoptout

C) Affiliate and Referral Tracking

We may use affiliate or referral tracking technologies to attribute referrals and compensate partners. If you click certain links, tracking cookies or similar technologies may be placed on your device to identify the referral source.

These technologies are used for attribution and reporting purposes only. Affiliate tracking providers may process limited technical data in accordance with their own privacy policies.

5) Email Communications

If you provide your email address, we may send you:

• The resource, download link, or information you requested.
• Helpful follow-up messages related to what you requested.
• Occasional updates about relevant products or services.

You can unsubscribe anytime using the link in our emails. We do not sell or rent your email address.

6) Payments and Purchases and Third-Party Retailers

Some products may be sold or fulfilled through third-party payment processors or marketplace platforms that act as the retailer of record. In those cases, your payment information is processed directly by the third-party provider according to their own privacy policy.

We do not store full credit card numbers on our servers.

7) When We Share Information

We do not sell personal information in the ordinary sense of selling customer lists for money. We may share information with service providers who help us operate the Site and deliver services, such as:

• Email and communications providers
• Analytics providers
• Payment processors
• Customer support platforms
• Security and fraud-prevention tools

These providers are permitted to use information only to perform services for us, subject to their terms and applicable law.

8) Data Retention

We keep personal information as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. We may retain de-identified or aggregated data longer.

9) International Visitors

Buff Enterprises LLC is based in the United States. If you visit the Site from outside the U.S., you understand that information may be transferred to and processed in the U.S. and other countries where our service providers operate.

10) Your Privacy Rights

A) General rights

Depending on your location, you may have rights to request access, correction, deletion, or a copy of your personal information, and to object to or restrict certain processing. To make a request, submit a ticket here: Support Request.

B) California (CCPA/CPRA) notice

If you are a California resident, you may have the right to request access to, deletion of, or correction of certain personal information, and to opt out of “selling” or “sharing” as those terms are defined under California law.

C) EU/UK notice

If you are in the EU/UK, some cookies (such as analytics and affiliate tracking cookies) may be considered non-essential under local rules. You can manage cookies through your browser settings and third-party opt-out tools (linked above for Google Analytics).

11) Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will take appropriate steps.

12) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.

13) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were posted.

For privacy questions, data access requests, or deletion requests, please contact us through our official support portal.

Submit a Privacy Request